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What are Common IT Services?

An IT service-provider helps an employee manage their digital profile.We live in a technical environment. No matter the industry your company occupies, just about every sector benefits from technology's opportunities.

However, it can be a challenge to identify what Information Technology (IT) services could benefit your organization. For many companies, outsourcing their IT needs to an IT service provider like VisiCom Services is a perfect solution to their gap in an IT department. But how exactly can an IT service provider help your company? 

Keep reading to learn more about the most common services an IT provider offers.

1. Technology Support

Originally, IT workers helped maintain, update, and troubleshoot computers and printers. Now, technology support, or as it is often called a “help desk,” is a resource for your staff to turn to when they need help with their technology. People are much more computer savvy now. However, problems still happen. When the software malfunctions, servers need updates, or malware invades your system, your tech support team is there to help.

2. Technology Training from the People Who Get It

As we mentioned above, most people are tech-savvy today. However, technology continues to advance, as does the software and hardware that make that technology useful. Your IT team will help update your system and educate your staff on how to use it efficiently. This training might relate to a new system or platform or an entirely new tool you implement. No matter the change, your IT team will research and understand it, so they can implement it while educating your team on its use. 

3. File Servers

What good would programs be if you couldn’t save the work you do in them? File servers are databases that can house emails, documents, and any other data. File servers can be local, in the same space as your office, or remote. The remote option would be considered the cloud. Having your business server on-site might be more expensive than the remote option. You can have your programs and documents stored remotely to improve your data security, seamless updates, and efficient management in addition to the cost-saving.

4. Virtual Desktops

If cloud file storage and management sound appealing, you may also consider virtual desktops. A virtual desktop is a secure method to access your computer remotely. Virtual desktops allow you to access your files and programs while remaining within your user settings. This setup is helpful for anyone who moves between the office and their home (and forgot to send that one important email during the day) but is especially beneficial for those working remotely to comply with social distancing. 

5. Data Security

Staying safe in this world seems to be even tougher than it used to be. These safety concerns translate into your company’s data as well. Hackers can invade your organization’s technology and carry out ransomware attacks - basically stealing your information in hopes that you will pay for it to be returned or kept private. Your IT support company will help to prevent these attacks from taking place and mitigate the impact of those that do breakthrough. Some options your IT service provider may offer to tighten your data protection are:

  • Data backup
  • Data encryption
  • Two-factor authentication
  • And more

Partner with an Experienced IT Service Provider to Meet Your Technology Needs 

The list above is only a few of the many benefits IT service providers can offer your company. With a remote IT service provider, you can focus on running your business with peace of mind knowing that your data is safe and your staff has what they need to be successful. VisiCom Services is an IT company that offers Managed IT Services and Cybersecurity for our clients. Give our team a call today to find out more. 

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  • “The VisiCom team is very knowledgeable and resourceful. Their services allow us to focus on our core business, Multi-Family Property Management. They evaluated our existing hardware, initiated a master plan to incrementally improve our system and implemented its installation in relatively painless steps. They reduce so much of the administrative headache of running a business because they fix problems quickly and efficiently and maintain our network so that we have fewer issues. The peace of mind we have as a result of their work is something I would recommend to anyone.
    Paul Bastas, MBA
    Director of Finance, Kaftan Enterprises, Inc
  • Rayhaven Group has had all of our IT infrastructure supported by VisiCom for over 20 years. We have remained loyal to VisiCom for the simple reason that they deliver proactive, timely and insightful support of all our IT systems throughout our four offices in three different states. Having had a dispersed work force for over 20 years has required us to have confidence in a robust IT infrastructure. VisiCom designed it, supplied it and supports it. We could not be more pleased with our ongoing partnership with VisiCom and their team of IT pros.
    Peter Huebner
    President, Rayhaven Group, Inc.
  • We look to the team at VisiCom Services as our trusted advisors for anything related to Information Technology. They provide strategic technology roadmaps so we know we are following industry best practices. Their team has helped us with everything from cybersecurity, Microsoft cloud services to day-to-day support. I would recommend them without hesitation.
    Stuart M. Sakwa, CPA, MST, CSEP, PFS


is now

We are pleased to announce that VisiCom Services, Inc. has been acquired by Centaris. As CEO of Centaris, I want to personally welcome you. Our expanded team will continue serving you. At Centaris we're dedicated to providing advanced technological solutions that ensure the success of our business clients. We strive to build long term relationships that afford us with an intimate knowledge of our client's business needs and apply advanced technology to fulfill those needs.

We look forward to connecting with you.

With respect,


Curtis Hicks
President and CEO, Centaris

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