What are Common IT Services?

We live in a technical environment. No matter the industry your company occupies, just about every sector benefits from technology's opportunities.

However, it can be a challenge to identify what Information Technology (IT) services could benefit your organization. For many companies, outsourcing their IT needs to an IT service provider like VisiCom Services is a perfect solution to their gap in an IT department. But how exactly can an IT service provider help your company? 

Keep reading to learn more about the most common services an IT provider offers.

1. Technology Support

Originally, IT workers helped maintain, update, and troubleshoot computers and printers. Now, technology support, or as it is often called a “help desk,” is a resource for your staff to turn to when they need help with their technology. People are much more computer savvy now. However, problems still happen. When the software malfunctions, servers need updates, or malware invades your system, your tech support team is there to help.

2. Technology Training from the People Who Get It

As we mentioned above, most people are tech-savvy today. However, technology continues to advance, as does the software and hardware that make that technology useful. Your IT team will help update your system and educate your staff on how to use it efficiently. This training might relate to a new system or platform or an entirely new tool you implement. No matter the change, your IT team will research and understand it, so they can implement it while educating your team on its use. 

3. File Servers

What good would programs be if you couldn’t save the work you do in them? File servers are databases that can house emails, documents, and any other data. File servers can be local, in the same space as your office, or remote. The remote option would be considered the cloud. Having your business server on-site might be more expensive than the remote option. You can have your programs and documents stored remotely to improve your data security, seamless updates, and efficient management in addition to the cost-saving.

4. Virtual Desktops

If cloud file storage and management sound appealing, you may also consider virtual desktops. A virtual desktop is a secure method to access your computer remotely. Virtual desktops allow you to access your files and programs while remaining within your user settings. This setup is helpful for anyone who moves between the office and their home (and forgot to send that one important email during the day) but is especially beneficial for those working remotely to comply with social distancing. 

5. Data Security

Staying safe in this world seems to be even tougher than it used to be. These safety concerns translate into your company’s data as well. Hackers can invade your organization’s technology and carry out ransomware attacks - basically stealing your information in hopes that you will pay for it to be returned or kept private. Your IT support company will help to prevent these attacks from taking place and mitigate the impact of those that do breakthrough. Some options your IT service provider may offer to tighten your data protection are:

• Data backup
• Data encryption
• Two-factor authentication
• And more

Partner with an Experienced IT Service Provider to Meet Your Technology Needs 

The list above is only a few of the many benefits IT service providers can offer your company. With a remote IT service provider, you can focus on running your business with peace of mind knowing that your data is safe and your staff has what they need to be successful. VisiCom Services is an IT company that offers Managed IT Services and Cybersecurity for our clients. Give our team a call today to find out more.